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Library Assistant
December 2016 — Present
Laconia Public Library ◦ Laconia, NH
- Graphic Design & Marketing
- Managed all library social media channels
- Managed all library print and digital marketing
- Created all in-house graphic design, including brochures, posters, forms, newsletters, and signs
- Created consistent library branding through the use of templates and staff instruction
- Maintained the library’s website
- Technology
- Instructed patrons in technology
- Initiated and staffed drop-in tech help program
- Instructed patrons on the use of two microfilm machines
- Customer Service
- Assisted patrons with excellent customer service
- Promoted library services in-person and through social media channels
- Provided readers advisory and reference assistance to patrons at children’s and adult service desks
- Circulation tasks using TLC and Apollo
- Cataloging & Collection Development
- Analyzed collection stats and review journals for data-driven collection development
- Weeded and inventoried media collections
- Purchasing of media collections, keeping track with a detailed budget
- Cataloged, using original and copy, media collections with RDA and AACR2
- Collaborated & researched cataloging best practices to implement as official library guidelines
- Managed microfilm collection, including collecting and sending newspapers for microfilm, ensuring accuracy of collection, and archiving digital editions
- Supervising
- Supervised & trained volunteers
- Orchestrated project management, including proposal, procedure, and execution
- Supervised media and book repair
- Programming
- Planned and executed monthly adult craft programs
- Created, arranged and maintained displays
Library Assistant
March 2013 — December 2016
Hooksett Public Library ◦ Hooksett, NH
- Assisted patrons with excellent customer service
- Promoted Library activities and services, including databases
- Created, arranged, and maintained displays.
- Instructed patrons in use of technology
- Processed materials
- Handled NHU-Pac inter-library loans
- Circulation tasks using Polaris
- Developed & collaborated on project procedure, before taking lead on the project
- Assisted Children’s Librarian in the reorganization of the picture book collection
- Initiated new recurring program
- Contributed to Leap beta test
PPT Library Page
September 2011 — December 2016
Concord Public Library ◦ Concord, NH
- Maintained collections using circulation, serials, and cataloging with III Millennium
- Instructed coworkers in use of III Millennium
- Assessed condition of materials to send for consideration for mending or withdrawing
- Ensured accuracy of collection by executing various search lists, shelving, and shelf-reading
- Created and revised forms for workflow efficiency
- Book and media repair
- Processed materials
Volunteer Page
April 2011 – September 2011
Concord Public Library ◦ Concord, NH
- Sorting, shelving, and retrieving materials
- Tidying the library