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Experience

Library Assistant

December 2016 — Present

Laconia Public Library ◦ Laconia, NH

  • Graph­ic Design & Mar­ket­ing
    • Man­aged all library social media chan­nels
    • Man­aged all library print and dig­i­tal mar­ket­ing
    • Cre­at­ed all in-house graph­ic design, includ­ing brochures, posters, forms, newslet­ters, and signs
    • Cre­at­ed con­sis­tent library brand­ing through the use of tem­plates and staff instruc­tion
    • Main­tained the library’s web­site
  • Tech­nol­o­gy
    • Instruct­ed patrons in tech­nol­o­gy
    • Ini­ti­at­ed and staffed drop-in tech help pro­gram
    • Instruct­ed patrons on the use of two micro­film machines
  • Cus­tomer Ser­vice
    • Assist­ed patrons with excel­lent cus­tomer ser­vice
    • Pro­mot­ed library ser­vices in-per­son and through social media chan­nels
    • Pro­vid­ed read­ers advi­so­ry and ref­er­ence assis­tance to patrons at children’s and adult ser­vice desks
    • Cir­cu­la­tion tasks using TLC and Apol­lo
  • Cat­a­loging & Col­lec­tion Devel­op­ment
    • Ana­lyzed col­lec­tion stats and review jour­nals for data-dri­ven col­lec­tion devel­op­ment
    • Weed­ed and inven­to­ried media col­lec­tions
    • Pur­chas­ing of media col­lec­tions, keep­ing track with a detailed bud­get
    • Cat­a­loged, using orig­i­nal and copy, media col­lec­tions with RDA and AACR2
    • Col­lab­o­rat­ed & researched cat­a­loging best prac­tices to imple­ment as offi­cial library guide­lines
    • Man­aged micro­film col­lec­tion, includ­ing col­lect­ing and send­ing news­pa­pers for micro­film, ensur­ing accu­ra­cy of col­lec­tion, and archiv­ing dig­i­tal edi­tions
  • Super­vis­ing
    • Super­vised & trained vol­un­teers
    • Orches­trat­ed project man­age­ment, includ­ing pro­pos­al, pro­ce­dure, and exe­cu­tion
    • Super­vised media and book repair
  • Pro­gram­ming
    • Planned and exe­cut­ed month­ly adult craft pro­grams
    • Cre­at­ed, arranged and main­tained dis­plays

Library Assistant

March 2013 — December 2016

Hooksett Public Library ◦ Hooksett, NH

  • Assist­ed patrons with excel­lent cus­tomer ser­vice
  • Pro­mot­ed Library activ­i­ties and ser­vices, includ­ing data­bas­es
  • Cre­at­ed, arranged, and main­tained dis­plays.
  • Instruct­ed patrons in use of tech­nol­o­gy
  • Processed mate­ri­als
  • Han­dled NHU-Pac inter-library loans
  • Cir­cu­la­tion tasks using Polaris
  • Devel­oped & col­lab­o­rat­ed on project pro­ce­dure, before tak­ing lead on the project
  • Assist­ed Children’s Librar­i­an in the reor­ga­ni­za­tion of the pic­ture book col­lec­tion
  • Ini­ti­at­ed new recur­ring pro­gram
  • Con­tributed to Leap beta test

PPT Library Page

September 2011 — December 2016

Concord Public Library ◦ Concord, NH

  • Main­tained col­lec­tions using cir­cu­la­tion, seri­als, and cat­a­loging with III Mil­len­ni­um
  • Instruct­ed cowork­ers in use of III Mil­len­ni­um
  • Assessed con­di­tion of mate­ri­als to send for con­sid­er­a­tion for mend­ing or with­draw­ing
  • Ensured accu­ra­cy of col­lec­tion by exe­cut­ing var­i­ous search lists, shelv­ing, and shelf-read­ing
  • Cre­at­ed and revised forms for work­flow effi­cien­cy
  • Book and media repair
  • Processed mate­ri­als

Volunteer Page

April 2011 – September 2011

Concord Public Library ◦ Concord, NH

  • Sort­ing, shelv­ing, and retriev­ing mate­ri­als
  • Tidy­ing the library